Job Title: Transportation Service Specialist
Requisition Number: TRANSLOG-3802
Interest Category: Logistics
Hourly/Salary: Hourly
City: Fontana
State: California
Country: United States
Shift: Days
Job Description:
Position Description:
As a Transportation Service Specialist, you will be a part of an exciting segment within our Transportation team. Our Transportation Service Specialist has had a tremendous impact on our freight savings initiatives and will continue to do so as we identify new strategies to better align JHBP with the transportation market.
The Transportation Service Specialist will work closely with the Freight Specialist ensuring our loads are picked up from of our manufacturing plants and shipped to our valued customers throughout the US. This position will support our Freight Specialist as they work to capitalize on the utilization of carrier spot market rates and leverage carrier relationships to enhance James Hardie’s low cost transportation position within the industry.
Position
Responsibilities:
Ensure all carrier qualitative processes and procedure are followed daily (50%):
- Post loads on load boards every 30 minutes
- Make delivery appointment for every shipment
- Load/shipment daily checks:
- Morning load check-up
- Afternoon check-in ETA by 12:45 PM local plant time
- Pick-Up Day follow-up
- Delivery Day follow-up, update to Delivered status
- POD follow-up
- Shipment closed-out
Carriers file maintenance, post load-sale problem resolution (50%):
- New carrier set-up packets and follow-up
- Answer freight payment inquiring calls
- Carrier file manager: monitor insurance certificates expiring and Carrier 411 for deactivations or suspensions of DOT authority
- Handle all diversions, returns and TONU
- Carrier contacts and email management
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Position Requirements:
- Intermediate to advance knowledge of MS Excel, Word and Outlook
- Full-time, 6:30AM start time but flexible to come in earlier as needed depending on business needs
- Transportation brokering preferably flatbed experience a plus
- Inside phone sales or customer service preferred
- Bi-Lingual in Spanish preferred
- Load Posting experience preferred
Education/Experience Required:
- High School graduate or GED required
- Bachelor’s degree preferred
Competencies:
- Work Standards: setting high standards of performance for self and others; assuming responsibilities and accountabilities for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
- Applied Learning: Assimilating and applying new job-related information in a timely manner.
- Innovation: Generating innovative solutions in Work situations; trying different and novel ways to deal with work problems and opportunities.
- Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
- Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
- Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
- Decision Making: Identifying and understanding issues; problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
- Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
- Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.
- Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
Requisition Number: TRANSLOG-3802
Interest Category: Logistics
Hourly/Salary: Hourly
City: Fontana
State: California
Country: United States
Shift: Days
Job Description:
Position Description:
As a Transportation Service Specialist, you will be a part of an exciting segment within our Transportation team. Our Transportation Service Specialist has had a tremendous impact on our freight savings initiatives and will continue to do so as we identify new strategies to better align JHBP with the transportation market.
The Transportation Service Specialist will work closely with the Freight Specialist ensuring our loads are picked up from of our manufacturing plants and shipped to our valued customers throughout the US. This position will support our Freight Specialist as they work to capitalize on the utilization of carrier spot market rates and leverage carrier relationships to enhance James Hardie’s low cost transportation position within the industry.
Position
Responsibilities:
Ensure all carrier qualitative processes and procedure are followed daily (50%):
- Post loads on load boards every 30 minutes
- Make delivery appointment for every shipment
- Load/shipment daily checks:
- Morning load check-up
- Afternoon check-in ETA by 12:45 PM local plant time
- Pick-Up Day follow-up
- Delivery Day follow-up, update to Delivered status
- POD follow-up
- Shipment closed-out
Carriers file maintenance, post load-sale problem resolution (50%):
- New carrier set-up packets and follow-up
- Answer freight payment inquiring calls
- Carrier file manager: monitor insurance certificates expiring and Carrier 411 for deactivations or suspensions of DOT authority
- Handle all diversions, returns and TONU
- Carrier contacts and email management
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Position Requirements:
- Intermediate to advance knowledge of MS Excel, Word and Outlook
- Full-time, 6:30AM start time but flexible to come in earlier as needed depending on business needs
- Transportation brokering preferably flatbed experience a plus
- Inside phone sales or customer service preferred
- Bi-Lingual in Spanish preferred
- Load Posting experience preferred
Education/Experience Required:
- High School graduate or GED required
- Bachelor’s degree preferred
Competencies:
- Work Standards: setting high standards of performance for self and others; assuming responsibilities and accountabilities for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
- Applied Learning: Assimilating and applying new job-related information in a timely manner.
- Innovation: Generating innovative solutions in Work situations; trying different and novel ways to deal with work problems and opportunities.
- Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
- Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
- Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
- Decision Making: Identifying and understanding issues; problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
- Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
- Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.
- Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.